Privacy Policy for Eros Enterprises
At Eros Enterprises, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or engage with our services.
1. Information We Collect
We may collect the following types of information from visitors to our website:
- Personal Information: Name, email address, phone number, mailing address, and other personal details provided when you fill out contact forms, request services, or communicate with us.
- Non-Personal Information: Browser type, device type, IP address, website usage statistics, and other technical details that do not personally identify you.
- Cookies: Small files placed on your browser that help us track and analyze your usage of our website, personalize content, and enhance your user experience.
2. How We Use Your Information
We use the information we collect for various purposes, including:
- Service Delivery: To provide you with information, services, or products you request, including scheduling installations, consultations, and support.
- Customer Communication: To contact you with updates, service confirmations, marketing communications (if you have opted in), and respond to your inquiries.
- Improving Website Experience: To analyze website traffic, monitor user preferences, and optimize the functionality and content of our website.
- Security: To protect against unauthorized access, data breaches, and fraud.
3. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third-party service providers who assist us in operating our website, conducting business, or providing services to you, such as:
- Payment processors (if applicable for online transactions)
- Website hosting and analytics service providers
- Marketing and advertising partners (only with your consent)
These third parties are bound by confidentiality agreements and are only authorized to use your information as necessary to provide their services.
4. Data Security
We take reasonable measures to protect your personal information from unauthorized access, alteration, or disclosure. This includes using secure technologies such as SSL encryption, maintaining updated software, and restricting access to data to authorized personnel only. However, please note that no method of data transmission over the internet or electronic storage is 100% secure.
5. Your Choices
You have the following rights regarding your personal data:
- Opt-Out: You can opt out of receiving marketing communications at any time by following the unsubscribe link provided in emails or contacting us directly.
- Access and Correction: You can request access to or corrections of the personal information we hold about you by contacting us.
- Delete Information: You can request that we delete your personal data, subject to legal requirements that may mandate data retention.
6. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of these third-party websites before providing any personal information.
7. Cookies Policy
We use cookies to enhance your browsing experience and gather insights into how our website is used. Cookies allow us to remember your preferences, improve website functionality, and provide personalized content.